Why you should use 8
Customer relations in conversational commerce is as easy as a few clicks
Manage multiple IM platforms in one framework!
8 consolidates apps like Facebook and LINE@, allowing you to respond and integrate customer profiles
8 has integrated with Messenger and LINE@, with hundreds of millions of accounts. We will work to connect with more platforms in the future, putting the world’s potential customers at your fingertips!
Messenger
LINE@
More messaging channels coming soon...
We are expanding our framework to connect with more apps, allowing you to use more messaging and marketing tools.
WeChat
Kakao Talk
Whatsapp
iMessage
Skype
Slack
Exciting and eye-catching messaging formats!
Our user-friendly message template editor allows you to add text, images, option cards and more to make conversations more lively!
Broadcast to group sets of customers. Messaging made easy!
Purchases, bookings, FAQ Use chatbots to grow business and improve operations
Shopping guides, online malls, to one-click buying Restaurant and B&B reservations and booking services Our chatbots do it all, minimizing customer service costs and wait times
One-click buying
Allows customers to make online purchases with a single click. Suitable for exclusive products, marketing events, or small to mid-size vendors with fewer inventory items.
Shopping guides
Customer preference polls link directly to your website or specific product categories.
Brand & store info
Communicate your brand suggestions, lifestyle ideas, store or other information with the purpose of letting customers know your business.
Top Ranking
Clearly list your various product categories, keep up-to-date, and attract customers to buy.
Event package
Includes events registration, ticketing information, events introduction, events agenda, events reporting, and activities' feedback process.
Promotion code
Send the promotional code of your company's brand to a specific customer, and send it to a precise TA promotion.
True or false Quiz
The knowledge or information that the brand wants to convey to customers is easily understood by the customer by means of the True or False questions.
Multiple choice Quiz
The knowledge or information that the brand wants to convey to the customer can be easily understood by the customer by multiple choice questions.
Restaurant reservation
Allows customers to confirm the date, time, and number of diners in the fully automated reservation system.
Booking services
Allows customers to confirm the date, time, and service in the fully automated booking system.
B&B reservation
Allows customers to confirm the date, time, number of guests, and room type in the fully automated reservation system.
Customer complaints and suggestions
Collect common complaints and allow customers to leave suggestions at the right time.
FAQ
Allows customers to confirm the date, time, and number of diners in the fully automated reservation system.
Accupass Registration and survey
Set up your event at Accupass. Use chatbot to register and collect feedback.
Facebook Comment-to-Messenger
Automated responses to Facebook posts quickly raise brand visibility.
Customized chatbot
Tailor-made chatbot services, using a variety of triggering methods to achieve online and offline situations.
Immediate response time
Provide a friendly and immediate response to customer-initiated conversations or friend requests.
Offline response
Let your customers know that you’ll get back to them ASAP and maintain a high response rate with an offline response during non-business hours.
Keyword response message
When the user enters a specific keyword, the system will automatically send a format message to the customer and tag the group.
You just need to fill in the text and pictures and you can go on-line in a short time! Tailor-made Facebook Comment-to-Messenger, and customized chatbot: 8 can help you customize chatbots for all your needs.
Real-time data help you track customer experiences!
8’s data analytics provide basic overview, statistical analysis of messages and templates, and customer intimacy indicators across multiple IM platforms.
Easy and visual data helps you understand customers at a glance, adjust marketing strategies and budget allocation, and make the best use of marketing resources!
More comprehensive services and features than existing social media platforms
8 provides much-needed management features lacking on other platforms
Services and features
8
LINE@ Manager
1 on 1 live chat
Cross-platform 1 on 1 chat
Chatbot
Facebook Comment-to-Messenger chatbot
Message template editor
Segmented broadcasting
Auto response
Offline response
Messaging statistics overview
Messaging statistics analysis
Messaging template analysis
Customer analysis
Customer profiles
Comprehensive plans for all scenarios
From sales, marketing, promotion events to after-sales services, 8 is your best partner in marketing and customer relations! Create a better experience for your customers today!
Start using 8 now